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Terms of Service

Last updated: September 30, 2026

These Terms of Service ("Terms") are a binding agreement between you and 29 Labs LLC, a New York limited liability company ("Sanders Guide," "we," "us," "our"), with its principal place of business at 244 Madison Avenue, Suite 1143, New York, NY 10016. They govern your use of tablescore.com, its subdomains, the Sanders Guide iPhone app, and every feature, page, list and service we provide (together, the "Service").

By creating an account, starting a free trial, purchasing a membership, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy, which are part of these Terms. If you do not agree, do not use the Service.

1. What Sanders Guide is

Sanders Guide is a restaurant guide. It lists restaurants and other places to eat and drink in the cities we cover, together with information we compile about each one, including hours, menus, addresses, phone numbers, neighborhood, cuisine, links to the place's own website, links to booking and delivery platforms, and the names of publications and critics that have written about it, with links to their pages.

We are a guide, not a rating service, a booking service, or a publisher of reviews.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to create an account or buy a membership. The Service is not directed to children under 13, and we do not knowingly collect their information.

3. Your account

You may need an account to use some features. You are responsible for keeping your sign-in credentials confidential and for everything done through your account. Tell us at once at [email protected] if you believe your account has been used without permission. You must give us accurate information and keep it current. One person per account; you may not share, sell or transfer your account.

4. Membership, trials and billing

4.1 Plans. Sanders Guide is sold as a yearly membership (with a free trial) or a monthly membership. The current prices are shown at checkout and on tablescore.com. Prices may include or exclude tax depending on where you are, as shown at checkout.

4.2 Free trial. Membership includes a free trial of the length shown at checkout (currently seven days). You will be asked for a payment method to start the trial. If you do not cancel before the trial ends, your payment method will be charged for the yearly membership at the price shown when you started. We will send you a reminder before the trial ends. One free trial per person. We may withdraw or change the trial offer for new members at any time.

4.3 Automatic renewal. Your membership renews automatically each year at the then-current price, until you cancel. We will tell you at least 30 days in advance of any price increase that would apply to your next renewal, and you may cancel before it takes effect.

4.4 How to cancel. You may cancel at any time on our Cancel page at tablescore.com/cancel (no sign-in needed), with the cancel link in any of our emails, from your account (sign in, then Manage or cancel membership), or — if you subscribed through Apple — in your Apple subscription settings (deleting the app does not cancel an Apple subscription). Cancellation takes effect at the end of the year you have paid for; you keep access until then. We confirm every cancellation by email, with the date it ends. Cancelling during a free trial stops the trial's first charge.

4.5 Who bills you. For purchases made on tablescore.com, our order process is conducted by our online reseller Paddle.com Market Ltd. ("Paddle"). Paddle is the Merchant of Record for those purchases: Paddle handles your payment, issues your receipt, collects and remits applicable taxes, and handles refunds and customer-service enquiries about billing, under Paddle's own terms and privacy policy. For purchases made through the iPhone app outside the United States, Apple bills you under Apple's terms, and Apple's refund rules apply.

4.6 Refunds. Except where the law requires otherwise, payments are non-refundable, as set out in our Refund Policy, which is part of these Terms. Cancelling stops your membership from renewing; you keep access until the end of the year you have paid for. If you are a consumer in the EU, EEA or UK, you ask us at checkout to begin providing the Service straight away and confirm that you understand you lose your right to withdraw once it has begun.

4.7 Changes to the Service. Membership gives you access to the Service as it exists during your membership, including the cities and features we offer at that time. We add cities and features regularly and may change or retire features. We do not guarantee that any particular city, restaurant, feature or third-party link will remain available.

5. What you may do

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Service, for your own personal, non-commercial purposes, through the website and app as we provide them.

6. What you may not do — protection of the Sanders Guide database

The Service, including the restaurant database, the descriptions, the neighborhood boundaries and maps, the selection, arrangement and organisation of information, the lists, the software and the design, is our property or that of our licensors and is protected by copyright, database rights, trade-secret and other laws in the United States, the European Union, the United Kingdom and elsewhere. Our database is the product of substantial investment in obtaining, verifying and presenting its contents.

You agree that you will not, and will not help or allow anyone else to:

(a) scrape, crawl, spider, harvest, mirror, or systematically access or extract any part of the Service or its data, whether by bot, script, browser extension, automated tool, AI agent, or any other means, for the purpose of creating, supplementing, verifying or operating any dataset, directory, guide, map, product or service — including by systematically loading pages, calling endpoints, or downloading data files. Ordinary personal use of the Service, however frequent, is not a breach of this paragraph;

(b) copy, reproduce, download, store, archive, compile, or create a database or dataset from all or a substantial part of the Service's content, or repeatedly and systematically from insubstantial parts of it — including any extraction or re-utilisation of the contents of our database within the meaning of the EU and UK database-right laws. Incidental, transient caching by your browser solely to display the Service is permitted; any other storage, archiving or bulk downloading is not;

(c) use any content from the Service to train, fine-tune, evaluate or prompt a machine-learning or AI model, or to build, populate, improve or verify any product, service, dataset, directory, guide, map, or app;

(d) republish, sell, license, distribute, or make available any content from the Service to any third party, or display it on any other site, app or service, including by framing, embedding or hot-linking;

(e) access the Service by any means other than the interfaces we provide, or circumvent, disable or interfere with any rate limit, access control, bot-detection, authentication, or other technical measure;

(f) use the Service for any commercial purpose, including in connection with any competing or similar product, or for market research on our behalf of a competitor, without our written permission;

(g) reverse-engineer, decompile, or attempt to derive source code, data structures, or the methods by which we compile or verify our data;

(h) share, lend or transfer your account, or use another person's account, or create accounts by automated means;

(i) remove, obscure or alter any copyright, trademark or attribution notice; or

(j) use the Service in any way that violates law, infringes any right of another person, or interferes with the Service's operation or with other members' use of it.

6.1 Our right to protect the database. We may monitor use of the Service for compliance with this Section, log request patterns, IP addresses and device identifiers for that purpose (as described in the Privacy Policy), deploy technical measures to detect and block automated access, and suspend or terminate access we reasonably believe violates it, with or without notice. These rights are in addition to every other remedy we have, including actual damages, disgorgement of profits, and statutory damages where the law provides them.

6.2 Injunctive relief. You agree that a breach of Section 6 would cause us irreparable harm for which money alone is not an adequate remedy, and that we are entitled to seek injunctive relief, specific performance and other equitable remedies in any court of competent jurisdiction, in addition to every other remedy. Section 14 (arbitration) does not prevent us from seeking such relief in court.

6.3 Costs. If we bring a claim to enforce Section 6 and prevail, you agree to pay our reasonable attorneys' fees, expert fees and costs, including the cost of investigating and identifying the breach, and to account to us for any profits you obtained from the breach, to the extent permitted by law.

6.4 Other laws. Nothing in this Section limits our rights under the Computer Fraud and Abuse Act, the Digital Millennium Copyright Act, the EU Database Directive (96/9/EC) and the UK Copyright and Rights in Databases Regulations 1997, the Defend Trade Secrets Act, or any similar law.

7. Things you submit

7.1 What you can submit. The Service lets you paste video links, paste lists, upload photos and screenshots, record a reel through the app, write notes, save restaurants to lists, and share lists ("Your Content").

7.2 Your responsibility. You are responsible for Your Content. You represent that you have the right to submit it and that doing so does not infringe anyone's rights or violate any law or any platform's terms. Do not submit content you do not have the right to use, content that is unlawful, defamatory, obscene, or that contains another person's private information.

7.3 What we do with it. To provide the Service, we need your permission to handle Your Content. You grant us a non-exclusive, worldwide, royalty-free licence to receive, store, process, analyse, reproduce and display Your Content as needed to operate, provide, secure and improve the Service — for example, to read a video's captions, frames and audio to find the restaurants it names, to keep your lists in sync across your devices, and to display a list you have chosen to share. This licence ends when you delete the content or your account, except for content you have shared with others, copies in routine backups, and as needed to comply with law.

7.4 Third-party AI processing. Some features send Your Content to a third-party AI service to find the restaurants it mentions or to translate a page. We will name the provider and ask for your consent before the first time we do so, and you can withdraw consent in Settings. We send only what the feature needs. Details are in the Privacy Policy.

7.5 Creators' content. Videos, captions and posts you paste links to belong to their creators and platforms. We read what you provide to identify restaurant names; we do not republish creators' videos, captions or images, and we link to the original where we show it. If you are a creator and believe the Service misuses your work, contact us under Section 9.

7.6 Shared lists. When you share a list, we create a page anyone with the link can view, showing the list's name, the restaurants on it and any notes you chose to include. Do not share lists that contain other people's private information. You can stop sharing a list at any time.

7.7 Notes are private. Notes you write about restaurants are for you. We do not publish them and do not use them to rate restaurants.

8. Third-party sites, platforms and content

The Service links to restaurants' own websites and menus, to booking platforms (such as Resy, OpenTable, Tock, SevenRooms and TheFork), to delivery services, to publications and critics, to Google Translate, to Dorsia, and to other third-party services. We do not control them, are not responsible for them, and do not endorse them. Their terms and privacy policies apply when you use them. Reservations, orders, payments and memberships you make with them are between you and them. Some publications require their own subscription to read.

We name publications and critics and link to their work. We do not reproduce their reviews. Sanders Guide is not affiliated with, sponsored by, or endorsed by any publication, critic, booking platform, delivery service or restaurant named on the Service.

9. Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice meeting the requirements of 17 U.S.C. § 512(c)(3) to our designated agent: 29 Labs LLC, 244 Madison Avenue, Suite 1143, New York, NY 10016, [email protected]. We will respond to valid notices, including by removing content and, where appropriate, terminating repeat infringers.

10. Accuracy of information

We work hard to keep information accurate, and we check reports against the restaurant's own website. But restaurants change their hours, menus, prices and booking arrangements, close, and move, often without notice. Information on the Service may be out of date or incomplete. Before you rely on it — before you travel, book, or order — confirm with the restaurant. We do not guarantee that any restaurant is open, that any table is available, that any booking link works, that any price is current, or that any translation is accurate.

11. Location, notifications and calendar

Some features use your device's location (for example, to show what is near you and for walking mode), send you notifications (for example, before tables are released), or add events to your calendar. These work only if you allow them in your device settings, and you can turn them off at any time. Reminders are a convenience; we do not guarantee they will arrive in time, and we do not guarantee that a table will be available when they do.

12. Email

We send transactional email about your account and membership (receipts, trial and renewal reminders, security notices, replies to your enquiries). If you sign up for booking-release alerts for a restaurant, we send those alerts; you can stop them at any time. We do not send marketing newsletters unless you separately opt in.

13. Our intellectual property

"Sanders Guide," the Sanders Guide wordmark and logo, and the look and feel of the Service are our trademarks and trade dress. You may not use them without our written permission. All rights not expressly granted in these Terms are reserved. If you send us feedback or suggestions, we may use them without obligation to you.

14. Dispute resolution — arbitration and class-action waiver

Please read this Section carefully. It affects your legal rights.

14.1 Informal resolution first. Before starting any formal proceeding, you agree to write to us at [email protected] describing the problem and what you want, and to give us 30 days to resolve it. We will do the same for you.

14.2 Binding arbitration. Except as stated in 14.4, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, and not in court. The Federal Arbitration Act governs this Section. The arbitrator may award the same remedies a court could, on an individual basis. Arbitration will take place in New York County, New York, by video or by written submissions where the rules allow. We will pay the filing and arbitrator fees for claims under US $10,000 unless the arbitrator finds your claim frivolous.

14.3 Class-action waiver. You and we agree to bring claims only in our individual capacities, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim must be brought in court, and this Section 14 will not apply to it.

14.4 Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court to protect intellectual property or to enforce Section 6.

14.5 Opt-out. You may opt out of this arbitration agreement by emailing [email protected] with your name and account email within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

14.6 Consumers in the EU, UK and elsewhere. If you live in the European Union, the United Kingdom, or another place whose law gives you the right to bring claims in your local courts or under local consumer law, nothing in this Section takes that right away, and Section 14.2 applies to you only to the extent permitted by that law. EU consumers may also use the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr/.

15. Disclaimer of warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted or error-free operation. We do not warrant that the information on the Service is complete, current or accurate, that any restaurant will be open or have a table, that any third-party link will work, or that the Service will meet your needs.

15.1 Consumers in the EU and UK. If you are a consumer in the European Union or the United Kingdom, you have statutory rights that the Service will conform to the contract and to applicable law, and statutory remedies if it does not — including, where the law provides, repair, price reduction or ending the contract. Nothing in Section 15 or 16 limits those rights.

16. Limitation of liability

To the fullest extent permitted by law: (a) we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or the cost of substitute services, arising out of or relating to the Service or these Terms, however caused and under any theory of liability, even if we were told they were possible; and (b) our total liability to you for all claims arising out of or relating to the Service or these Terms will not exceed the greater of the amount you paid us in the twelve months before the claim arose and US $100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including for death or personal injury caused by negligence, for fraud, or — for consumers in the EU or UK — liability that consumer law does not allow us to exclude. Some jurisdictions do not allow some of the exclusions above, so some may not apply to you.

17. Indemnity

You agree to defend, indemnify and hold harmless Sanders Guide and its owners, officers, employees and contractors from any claim, loss, liability, damage, cost or expense (including reasonable attorneys' fees) arising out of or relating to Your Content, your breach of these Terms — including Section 6 — or your violation of any law or any right of another person.

18. Suspension and termination

You may stop using the Service and delete your account at any time from Settings → Account → Delete account. We may suspend or terminate your access at any time if we reasonably believe you have breached these Terms (in which case no refund is due), or for any reason on notice (in which case we will refund the unused portion of a prepaid membership; this is in addition to, not instead of, the Refund Policy). Sections that by their nature should survive termination — including 6, 7.3 (for shared and backed-up content), 9, 13, 14, 15, 16, 17 and 21 — survive.

19. Apple App Store terms

If you use the Service through the iPhone app, the following also apply. These Terms are between you and Sanders Guide, not Apple; Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund any applicable purchase price you paid to Apple for the app or an in-app purchase; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, legal or regulatory non-compliance, or consumer-protection claims. Apple is not responsible for investigating or resolving any third-party claim that the app infringes intellectual-property rights. You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you. You represent that you are not located in a country subject to a US Government embargo or designated a "terrorist supporting" country, and are not on any US Government list of prohibited or restricted parties.

20. How these Terms are accepted and changed

20.1 Acceptance. You accept these Terms by checking the box or tapping the button that says you agree when you create an account, start a trial, or buy a membership, and by using the Service. We keep a record of the version you accepted and when.

20.2 Changes. We may change these Terms. If a change is material, we will give you at least 30 days' notice by email or in the Service before it takes effect, and continuing to use the Service after that date means you accept the change. If you do not agree, cancel before the change takes effect and you will not be charged again. Changes do not apply to disputes that arose before they took effect.

21. General

Governing law. These Terms are governed by the laws of the State of New York and the United States, without regard to conflict-of-law rules — except that consumers in the EU or UK also have the protection of the mandatory consumer-protection law of their country of residence.

Venue. For any claim not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts in New York County, New York, and you consent to personal jurisdiction there — except that (a) we may seek injunctive relief under Section 6.2 in any court with jurisdiction over you, and (b) if you are a consumer in the EU or UK, you may bring proceedings in the courts of your country of residence.

Entire agreement. These Terms, the Privacy Policy and the Refund Policy are the entire agreement between you and us about the Service. Severability. If any part is held unenforceable, the rest remains in effect and the part will be enforced to the maximum extent permitted. No waiver. Our failure to enforce a provision is not a waiver. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. Export. You must comply with export-control and sanctions laws. Language. These Terms are written in English; translations are for convenience and the English version controls.

Contact. 29 Labs LLC, 244 Madison Avenue, Suite 1143, New York, NY 10016 · [email protected]